Certification & Guarantees
We believe in what we do and we want you to too.
We are equally proud of our membership with Independent Network. We work hard to maintain our reputation to ensure we continue to meet the high standards set by them. Independent network provide our clients with the security that should the worst happen their guarantee is in safe hands. Every installation we carry out is insurance backed by the Independent Network. Using an independent company should come with peace of mind, our ten year insurance backed guarantee gives our clients added security.
You can trust in the fact that only the very best, professional and most trustworthy companies are allowed to join the Independent Network. Guaranteeing you a friendly service, sound advice total confidence in the quality of their work and vast experience.
Working with an Independent Network installer guarantees:
- Independent Network installers offer a ‘cast iron’ Ten Year Insurance-Backed guarantee.
- You’ll find that members’ sales consultants don’t hard sell; they advise.
- The installation of your windows, doors or conservatory will be an exercise in true craftsmanship. Members provide you with quality assurance and total confidence, while our competitors …just sell double glazing.
- There is no small print and there are no hidden catches.
- On average, Independent Network members achieve around a 97% customer satisfaction rating, compared to the industry’s average of just 83%.
VEKA, the world’s most technically advanced uPVC systems is manufactured by a Independent Network fabricator member. That way, you can be assured of an unbroken chain of quality control from raw materials all the way to your home. All upvc products installed by Independent Network members are manufactured to the highest standards, using VEKA profile and undergoing regular audits for quality. The quality of products is monitored at every stage of manufacture and this ensures that we have 100% confidence in the product that leaves the factory.
You can trust in the regional knowledge and friendly service, whilst knowing that they are also supported by the strength and stability of a powerful, national organisation and its associate system supplier. In the last 15 years alone, Independent Network members have installed over £600million pounds worth of windows, doors and conservatories in over 160,000 homes.
As proud members of Checkatrade our performance is regularly vetted and continuously monitored. Our clients and prospective clients can rate our service and products online.